Frequently Asked Questions (FAQ)

Got some questions?  Check out our FAQs below.


What size are the photos and how many can I print?

High-quality DSLR camera 6 x 4 cm photos with up to 3 poses.  We don’t use low-quality webcams or printers.  The term “Unlimited Prints” refers to unlimited visits can be made to the booth. Our Digital Package does not include physical prints. Our Essentials Package includes one print per shoot but you can upgrade this with your included (FREE) Add-on spend. Our Ultimate Package includes two prints per shoot and this too can be upgraded with your included Add-on spend.


Can I use my own colours and logo on the Photo templates?

Yes. Every package comes with a customisable template. You can browse THOUSANDS of options and each of these can be adjusted; including the addition of Corporate Logos or similar. However, if you can’t find a template you like, for a small fee ($50), our graphic designer will custom design your very own Template.


How much deposit do I need to pay?

We will require a $250 deposit within 7 days of your confirmed booking which will secure your date, with the balance due 2 weeks prior to the event.  You will be sent an invoice once the booking agreement is returned.


Are your booths electrically tested?

Our booths have been designed by RedRobot Industries and meet all the Electrical Code criteria for venues and clients.  All cables have been tag and tested.


How can we view the photos online?

All composite photos created by your Mirror Booth will be uploaded to an online storage site and will be password protected for your guests only.  They will remain on the site for up to 23 months after your event. You can also upgrade this gallery to include all the “RAW” images taken n the night and even animated gifs.


Public Liability Insurance?

In the Mirror is covered for up to $20 million Public Liability Insurance.


Where can I find your terms and conditions?

Click here to view our terms and conditions, including cancellation policy.